Communicate clearly, thrive together!

What challenge inspired this recipe?

Clear communication and expectations establishing open and transparent communication channels to ensure that volunteers are aware of the organization’s mission, goals, and expectations. Communicate their roles, responsibilities, and the scope of their work, and regularly provide updates and feedback to keep them informed and engaged.

Step by step guide

To establish clear communication and expectations with long-term volunteers, organizations can follow the following steps:

• Conduct an orientation session to introduce them to the organization, its mission, values, and goals. Provide an overview of the volunteer program, duration, fears and expectations;
• Creating a volunteer handbook that outlines the organization’s policies, procedures, and expectations. Include information on roles and responsibilities, communication channels, reporting mechanisms, and any specific guidelines related to the volunteer’s area of work;
• Send regular communication reminders to ensure they stay updated on organizational news, changes in policies, or upcoming events;